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Compatible Differential

Steel containing significant amounts of elements (besides carbon and certain amounts of trace elements) added to change the mechanical or physical properties of the steel. Specifically, steel is considered an alloy when it contains more than the percentages listed of one or more of the following elements: 1.25 percent manganese, 0.60 percent silicon, 0.60 percent copper, more than 3.99 percent cobalt, columbium, molybdenum, nickel titanium, tungsten, vanadium, zirconium or any other alloying element.

Used to minimize friction in moving parts. They may also support weight or thrust loads.

The original name for the common universal joint, named for the 16th century Italian mathematician, Jerome Cardan, who established the basic principle of operation.

Usually, pressing in the clutch to uncouple the engine from the drivetrain. It can also refer to the neutral position of items like the transfer case, PTOs, winches, CADs, and other items that use a mechanical disconnect.

The point at which the material cannot return to its original shape.

Friction, or drag, that comes from the viscosity of fluids. Heavier oils will create more drag which will sap horsepower.

Gross Combined Vehicle Weight Rating. The maximum weight for a vehicle, its cargo, and its towed load.

 

A property of metal, relating to the strength of the material.

This stands for “Independent Front Suspension”, a housing which allows the left and right axles to move up and down separately from each other.

A limited slip differential is a type of carrier case where the spider gears are preloaded and prevented from turning easily via a friction surface. Once enough power has been applied to the spiders, which is called a breakaway point, the spiders can turn. The preload and friction can sometimes cause noise or “chatter” when negotiating a turn.

The property of a material to bend or twist without rupture, usually referring to steel in an unfinished state.

 

Nitriding is a surface treatment that case hardens metal. The part is heated in a closed environment with a nitrogenous material, usually ammonia. The surface absorbs nitrogen and becomes harder. Much harder surfaces can be obtained than with other case hardening processes.

The input drive for the differential, a shaft with a small gear attached. The “spider” gears in an open differential are also called pinions.

The ring gear bolts to the carrier and is driven by the pinion gear.

 

A semi-floating axle rides on an outer bearing, thus supporting the weight of the vehicle. In semi-floating applications the wheel is bolted directly to the axle.

The point at which the material ruptures (breaks). Often expressed in psi.

This is a method where flanges are forged onto the end of metal bar stock that will become an axle. Typically, the bar is near its melting point. It goes into a press, the shaft is clamped in a die at a particular point and the portion above the die is tooled into the desired shape. It not only produces the flange but hardens it to a desirable point. Often, the flange area receives no further hardening.

 

The point where the material takes on a noticeable, permanent deformation. Yield strength is the rated ability of the material to resist this permanent deformation, typically expressed in psi.

 

The primary function of a limited slip differential (LSD) is to effectively distribute torque as needed. During regular driving conditions, a positraction LSD is engaged, ensuring equal traction is provided to both wheels. However, when the throttle is aggressively pressed, tight corners are taken, or when navigating through loose gravel trails, the LSD kicks in to limit wheel spin across the drive axle. It achieves this by allowing the axle shafts to spin at different speeds while continuously attempting to balance the distribution of torque between the two axles. Consequently, power is transferred to the wheel that has the best traction, thereby improving grip, control, and overall predictability of the vehicle.

Learn more about limited slip differentials in our How It Works blog article here.

Watch our “Are Posis Worth It?” video to get more info about limited-slip differentials.

Are Posis Worth It?

Remanufactured Unit Charge Back Guide*
Hole or crack in case or housing:  
  -Transfer case 25%
  -Transmission 25%
  -Differential  (Bad Spindle, Crack/Hole in Housing) 50%
  -Differential (Missing Caps) 100% (no credit)
Disassembled units/Missing parts $150 charge
Exploded unit 50%
Oil not drained completely $50 charge
Core returned without shipping tote $150 charge
Shipping tote returned without core $50 credit
Tote hardware not returned (Straps, insert, foam) $25 charge
Remanufactured unit not like for like 100% (no credit)

 

* All charge backs will be deducted from Core Return Value.

If the steel becomes too hard, it can be softened, or annealed, to a desirable hardness. This is done by heating to a predetermined point (according to the material) followed by a slow cooling. This process is also used to relieve the internal stresses in a part.

A part machined from a forged piece of metal rather than a casting.

The carrier, or carrier case, is the unit which the ring gear bolts to and axles slide into. The carrier case transfers power from the ring gear to the axles.

A dropout is a type of differential housing in which the gear case assembly can be removed from the housing. Other differential housings simply have inspection covers which are removed, allowing you to work on the differential inside the housing. The advantage of a drop out style housing is the ability to work on the differential on a bench.

The property of metal that allows it to be deformed (strained) but return to its original shape.

This is divided into two categories, hot forging and cold forging. Hot forging is done when the metal is red hot and soft. Cold forging is done with the metal no hotter than 1/3 its melting point. In both cases, the metal is worked under high pressure (usually a giant press or hammering machine) to tighten the grain structure of the steel and make it stronger. Often the steel is formed into a particular shape at the same time.

Numerically low gear ratios. Generally speaking, ratios from 2.50:1 to 3.54:1 are considered “high”.

This stands for “Independent Rear Suspension”, a housing which allows the left and right axles to move up and down separately from each other.

A locker is a mechanical ratcheting unit that drives both tires when under power. A locker does allow one side to disengage when turning, often resulting in a “banging” or “clunking” sound.

Steel that is reheated to its critical range temperature, then cooled in still, open air. The process makes the piece uniform in strength and relieves stresses. Without heat treatment, formed metal will try to go back to its original shape.

 

The angle of the differential input pinion in relation to the horizontal position.

A shim is a thin piece of metal that is used to either adjust the fitment of other parts or take up a gap.

A third member is a type of differential housing in which the gear case assembly can be removed from the housing. Other differential housings simply have inspection covers which are removed, allowing you to work on the differential inside the housing. The advantage of a drop out style housing is the ability to work on the differential on a bench.

When traveling in a straight line where wheel speeds are identical on both sides, all LSDs continuously provide equal traction to both tires. The difference between LSD types has to do with how this occurs and what happens when additional traction is needed.

In a clutch-type unit, the spring array applies pressure to the side gears which puts pressure on the clutch packs in the outer part of the carrier. Both axles get equal pressure and both tires get equal traction. When a tire starts slipping, the clutch packs are engaged with different resistance. The clutches work to maintain synchronization between the tires, transferring more torque to the tire that has the best grip while reducing torque transfer to the tire that has less grip.

A gear-type LSD has no frictional surfaces to initiate torque transfer. It uses floating helical-cut worm gears that operate in pockets and mesh together. Under normal driving conditions this type of LSD acts like an open diff. When acceleration or wheel slippage occurs, axial and radial thrust is applied to the helical gear pinions in their pockets. Under these loads, more torque is transferred to the tire with the best traction in a progressive manner as torque is withheld from the tire that is slipping.

PRIVACY POLICY    

Last updated March 12, 2021

Thank you for choosing to be part of our community at Ring & Pinion Service, Inc. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information please click and complete the form on our Contact Us page.

When you visit our website www.randysworldwide.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy   that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as www.randysworldwide.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services“).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

 

TABLE OF CONTENTS 

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. DO WE USE GOOGLE MAPS?
  6. HOW LONG DO WE KEEP YOUR INFORMATION? 
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. DO WE COLLECT INFORMATION FROM MINORS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  12. DO WE MAKE UPDATES TO THIS POLICY?
  13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

  1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:

Publicly Available Personal Information. We collect first name, maiden name, last name, nickname, email addresses, phone numbers, business email, business phone number, and other similar data.

Personal Information Provided by You. We collect data collected from surveys, financial information (credit card number, purchase history, invoices), and other similar data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by PayFabric. You may find their privacy policy link(s) here: https://www.payfabric.com/.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information collected from other sources

In Short:  We may collect limited data from public databases, marketing partners, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links). We will inform you about the source of information and the type of information we have collected about you within a reasonable period after obtaining the personal data, but at the latest within one month.

 

  1. HOW DO WE USE YOUR INFORMATION?

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
  • To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the ” WHAT ARE YOUR PRIVACY RIGHTS  ” below).
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
  • To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To respond to user inquiries/offer support to users.  We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

 

  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. 

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

 

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

 

  1. DO WE USE GOOGLE MAPS?

In Short:  Yes, we use Google Maps for the purpose of providing better service.

This website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.

By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years past the start of idle period of the user’s account .

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

  1. HOW DO WE KEEP YOUR INFORMATION SAFE? 

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

 

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short:  We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at bo.le@randysworldwide.com.

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you have questions or comments about your privacy rights, you may email us at CustomerService@Randysworldwide.com.
Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

■  Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/  .

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

■  Note your preferences when you register an account with the site.

■  Access your account settings and update preferences.

■  Contact us using the contact information provided.

 

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy   .

 

  1. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. 

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

 

  1. DO WE MAKE UPDATES TO THIS POLICY?

In Short:  Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

  1. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), Bo Le, by email at bo.le@randysworldwide.com, or by post to:

RANDYS Wordwide

Attention: Webmaster

Email: customerservice@randysworldwide.com

Mailing Address:

10411 Airport Rd

Suite 200

Everett, WA 98204

United States

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.

See Axle Wrap

The tendency of a metal to shatter or break rather than bend, twist, or otherwise change shape under a load.

This is a process where the outer shell or case of the metal is hardened only to a precise and predetermined depth.

A property of metal referring to its ability to deform without rupture. Closely related to the terms “malleable” and “malleability”. Used to describe the malleability of a finished part, where certain amounts of that quality are desirable.

 

Referring to a situation where water and oil are mixed, resulting in a light brown substance in the axle housing. This should be removed immediately as it can create acids that can cause corrosion.

A full floating axle is a housing type in which the axle does not carry the load of the vehicle and does not have the wheel bolt directly to it. Full floating axles bolt to a spindle, which ultimately drives the wheels.

 

High pinion refers to a housing where the pinion enters above the centerline. This is also called a “reverse-rotation” housing. High pinion housings are only found in the fronts of some factory vehicles.

 

This is a method of case hardening. It’s a common hardening method for axles because it’s fast and can be localized and controlled. Typically, electromagnetic coils are used and the part is heated to a precise temperature and for a precise time, sometimes in several cycles, then instantly cooled. The beauty of induction hardening is that the depth of the hardening can be very precisely controlled.

 

Numerically high gear ratios. Generally speaking, ratios from 4.10:1 to about 6.13:1 are considered low gears. Lower than 4.88:1 is “super” low while ratios from 3.54:1 to 4.10:1 are regarded as moderately low.

 

The pinion gear turns the pinion gear, transferring power from the driveline.

The side gear fits into the housing and has splines on the inside which accepts the axle splines. Side gears are part of the spider gear set.

The entire part is hardened to a uniform standard by heating and cooling according to a precise timetable and temperature chart.

Yes. Your ride will drive better than ever because both wheels will receive traction. When things get hot the Spartan Helical LSD will limit wheelspin across the drive axle by permitting the axle shafts to spin at different speeds while continuously trying to balance the application of torque between the two axles. This results in transferring more power to the wheel with the best traction. This improves vehicle control and performance. Mashing the throttle, taking a tight corner aggressively, or working through loose gravel or challenging sections of trail will actuate the unit’s gear array to increase your traction.

Get for more information on the Spartan Helical LSD and LSDs in general in our Stengths & Advantages Of The Spartan Helical LSD blog article.

TERMS OF USE

Last updated December 12, 2019 

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Ring & Pinion Service, Inc., LLC, doing business as RANDYS Worldwide (aka “RANDYS”) (“RANDYS Worldwide (aka “RANDYS”)“, “we”, “us”, or “our”), concerning your access to and use of the https://www.randysworldwide.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary;  (3) you have the legal capacity and you agree to comply with these Terms of Use;  (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

PRODUCTS

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

PURCHASES AND PAYMENT

We accept the following forms of payment:

–  Visa

–  Mastercard

–  American Express

–  Discover

–  PayPal

–  Amazon Pay

–  Affirm

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

RETURN POLICY

Please review our Return Policy posted on the Site prior to making any purchases.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  3. Use a buying agent or purchasing agent to make purchases on the Site.
  4. Use the Site to advertise or offer to sell goods and services.
  5. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  6. Engage in unauthorized framing of or linking to the Site.
  7. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  8. Make improper use of our support services or submit false reports of abuse or misconduct.
  9. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  10. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  11. Attempt to impersonate another user or person or use the username of another user.
  12. Sell or otherwise transfer your profile.
  13. Use any information obtained from the Site in order to harass, abuse, or harm another person.
  14. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  15. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  17. Delete the copyright or other proprietary rights notice from any Content.
  18. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  19. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  20. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  21. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  22. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  23. Use the Site in a manner inconsistent with any applicable laws or regulations.

USER GENERATED CONTRIBUTIONS

The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and the Marketplace Offerings and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

  1.  The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
    2.  You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
    3.  You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
    4.  Your Contributions are not false, inaccurate, or misleading.
    5.  Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
    6.  Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
    7.  Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
    8.  Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
    9.  Your Contributions do not violate any applicable law, regulation, or rule.
    10.  Your Contributions do not violate the privacy or publicity rights of any third party.
    11.  Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
    12.  Your Contributions do not violate any federal or state law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
    13.  Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
    14.  Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

Any use of the Site or the Marketplace Offerings in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Marketplace Offerings.

CONTRIBUTION LICENSE

By posting your Contributions to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Site; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

GUIDELINES FOR REVIEWS

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Marketplace Offerings (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

THIRD-PARTY WEBSITES AND CONTENT

The Site may contain (or you may be sent via the Site or the Marketplace Offerings) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-PartyContent does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the Marketplace Offerings.

PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://www.randysworldwide.com/customer-service/policies/. By using the Site or the Marketplace Offerings, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site and the Marketplace Offerings are hosted in the United States. If you access the Site or the Marketplace Offerings from the European Union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States. Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.

COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE AND THE MARKETPLACE OFFERINGS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE AND THE MARKETPLACE OFFERINGS OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.

We cannot guarantee the Site and the Marketplace Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Marketplace Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Marketplace Offerings during any downtime or discontinuance of the Site or the Marketplace Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or the Marketplace Offerings or to supply any corrections, updates, or releases in connection therewith.

GOVERNING LAW

These Terms of Use and your use of the Site and the Marketplace Offerings are governed by and construed in accordance with the laws of the State of Washington applicable to agreements made and to be entirely performed within the State of Washington, without regard to its conflict of law principles.

DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Snohomish County, Washington. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Snohomish County, Washington, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use.

In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US . CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Site; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

MISCELLANEOUS

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Ring & Pinion Service, Inc., LLC  

10411 Airport Rd  

Everett, WA 98204   

United States   

Phone: 1-800-347-1188  

customerservice@randysworldwide.com 

The forged steel bar that connects the differential to the wheels. It transmits torque from the differential to the wheel and may also support the weight of the vehicle.

The forward or backwards tilt of the steering axis. Positive caster tilts the top pivot from the vertical toward the rear of the vehicle and negative does the opposite.

The amount of stress below which a part will survive a very high number of stress cycles without failure. For example: an axle shaft may survive 1,000,000 cycles of being twisted one degree; 200,000 cycles of being twisted five degrees; but only 50 cycles of being twisted ten degrees.

 

Pinion preload is the amount of resistance or “drag” measured when attempting to turn the pinion without the carrier installed.

The spider gears are a set of four to six gears which install into the carrier. The rotation of the spider gears allows one axle to spin faster or slower than the other.

The rotational force measured in pounds-feet or Newton-meters.

Some are, some aren’t.

Clutch-type LSDs, like our Dura Grip, can be rebuilt. Rebuilding involves replacing the clutches in the unit. The clutches can be replaced to bring the unit back to its original performance level, or non-stock clutches with different friction characteristics and springs with custom compression rates can be used to fine tune the Dura Grip’s performance to better match the style of driving/racing you are doing.

Gear-type LSDs, like our Spartan Helical, do not require rebuilding because there are no clutches to replace, there is nothing to rebuild. The unit’s internal worm gears should last the life of your vehicle.

Torque and traction combine to twist the axle (pushing the nose of the differential up and going forward and down going backward) by twisting the leaf spring into an “S” shape. The energy is stored in the spring until the tire slips, and at that point the spring snaps back violently. Sometimes this results in a hopping sensation, hence the other common term, “axle hop”. It can be very hard on driveshafts and u-joints.

A C-clip is a semi-circular retaining clip used to hold semi-float axles in the housing. With the cross spin shaft removed, the axle can be pushed into the housing far enough for the C-clip to be installed into a groove on the end of the axle splines. The axle is then pulled back outward until the C-clip seats into a groove in the side gear. The cross pin shaft is then installed, preventing the axle from moving inward and the C-clip from falling out.

The pinion yoke attaches to the pinion gear to the driveshaft.

A device that connects the two axles directly to the ring gear.

A fluid coupling/clutch used in automatic transmissions. It consists of three main parts: the impeller, which is driven by the engine; the turbine, which is connected directly to the transmission; and this stator, which lies between the two.

Using non-synthetic 80W-90 GL-5 will produce optimum performance in our Dura Grip clutch-type units.

Learn more about LSD oils, and drivetrain lubrication in general, by watching our “Tech Talks, Oils and Additives” video.

Tech Talks, Oils and Additives

PRIVACY POLICY

Data protection is of a particularly high priority for the management of RANDYS Worldwide.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to RANDYS Worldwide. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, RANDYS Worldwide has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. DEFINITIONS

The data protection declaration of RANDYS Worldwide is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

  • A) PERSONAL DATA

  • Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • B) DATA SUBJECT

  • Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
  • C) PROCESSING

  • Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  • D) RESTRICTION OF PROCESSING

  • Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
  • E) PROFILING

  • Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
  • F) PSEUDONYMISATION

  • Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
  • G) CONTROLLER OR CONTROLLER RESPONSIBLE FOR THE PROCESSING

  • Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
  • H) PROCESSOR

  • Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
  • I)   RECIPIENT

  • Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
  • J)   THIRD PARTY

  • Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
  • K) CONSENT

  • Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. NAME AND ADDRESS OF THE CONTROLLER

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

RANDYS Worldwide

10411 Airport Rd

98204 Everett

WA

Phone: 4253471188

Email: customerservice@randysworldwide.com

Website: www.randysworldwide.com

3. COOKIES

The Internet pages of RANDYS Worldwide use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, RANDYS Worldwide can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

4. COLLECTION OF GENERAL DATA AND INFORMATION

The website of RANDYS Worldwide collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, RANDYS Worldwide does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, RANDYS Worldwide analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. REGISTRATION ON OUR WEBSITE

The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees are available to the data subject in this respect as contact persons.

6. SUBSCRIPTION TO OUR NEWSLETTERS

On the website of RANDYS Worldwide, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

RANDYS Worldwide informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

7. NEWSLETTER-TRACKING

The newsletter of RANDYS Worldwide contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, RANDYS Worldwide may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. RANDYS Worldwide automatically regards a withdrawal from the receipt of the newsletter as a revocation.

8. CONTACT POSSIBILITY VIA THE WEBSITE

The website of RANDYS Worldwide contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

9. COMMENTS FUNCTION IN THE BLOG ON THE WEBSITE

RANDYS Worldwide offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. A blog is a web-based, publicly-accessible portal, through which one or more people called bloggers or web-bloggers may post articles or write down thoughts in so-called blogposts. Blogposts may usually be commented by third parties.

If a data subject leaves a comment on the blog published on this website, the comments made by the data subject are also stored and published, as well as information on the date of the commentary and on the user’s (pseudonym) chosen by the data subject. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller.

10. SUBSCRIPTION TO COMMENTS IN THE BLOG ON THE WEBSITE

The comments made in the blog of RANDYS Worldwide may be subscribed to by third parties. In particular, there is the possibility that a commenter subscribes to the comments following his comments on a particular blog post.

If a data subject decides to subscribe to the option, the controller will send an automatic confirmation e-mail to check the double opt-in procedure as to whether the owner of the specified e-mail address decided in favor of this option. The option to subscribe to comments may be terminated at any time.

11. ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

12. RIGHTS OF THE DATA SUBJECT

  • A) RIGHT OF CONFIRMATION

  • Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.
  • B) RIGHT OF ACCESS

  • Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
    • the purposes of the processing;
    • the categories of personal data concerned;
    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
    • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
    • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
    • the existence of the right to lodge a complaint with a supervisory authority;
    • where the personal data are not collected from the data subject, any available information as to their source;
    • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
  • Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.
  • If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.
  • C) RIGHT TO RECTIFICATION

  • Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
  • If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.
  • D) RIGHT TO ERASURE (RIGHT TO BE FORGOTTEN)

  • Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
    • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
    • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
    • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
    • The personal data have been unlawfully processed.
    • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
    • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
  • If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by RANDYS Worldwide, he or she may, at any time, contact any employee of the controller. An employee of RANDYS Worldwide shall promptly ensure that the erasure request is complied with immediately.
  • Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of RANDYS Worldwide will arrange the necessary measures in individual cases.
  • E) RIGHT OF RESTRICTION OF PROCESSING

  • Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
    • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
    • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
    • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
    • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
  • If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by RANDYS Worldwide, he or she may at any time contact any employee of the controller. The employee of RANDYS Worldwide will arrange the restriction of the processing.
  • F) RIGHT TO DATA PORTABILITY

  • Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
  • In order to assert the right to data portability, the data subject may at any time contact any employee of RANDYS Worldwide.
  • G) RIGHT TO OBJECT

  • Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
  • RANDYS Worldwide shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
  • If RANDYS Worldwide processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to RANDYS Worldwide to the processing for direct marketing purposes, RANDYS Worldwide will no longer process the personal data for these purposes.
  • In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by RANDYS Worldwide for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
  • In order to exercise the right to object, the data subject may contact any employee of RANDYS Worldwide. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.
  • H) AUTOMATED INDIVIDUAL DECISION-MAKING, INCLUDING PROFILING

  • Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.
  • If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, RANDYS Worldwide shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.
  • If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of RANDYS Worldwide.
  • I) RIGHT TO WITHDRAW DATA PROTECTION CONSENT

  • Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.
  • If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of RANDYS Worldwide.

13. DATA PROTECTION FOR APPLICATIONS AND THE APPLICATION PROCEDURES

The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

14. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF FACEBOOK

On this website, the controller has integrated components of the enterprise Facebook. Facebook is a social network.

A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.

If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the “Like” button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.

Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.

The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.

15. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE ANALYTICS (WITH ANONYMIZATION FUNCTION)

On this website, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.

Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following Link https://www.google.com/analytics/.

16. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE REMARKETING

On this website, the controller has integrated Google Remarketing services. Google Remarketing is a feature of Google AdWords, which allows an enterprise to display advertising to Internet users who have previously resided on the enterprise’s Internet site. The integration of Google Remarketing therefore allows an enterprise to create user-based advertising and thus shows relevant advertisements to interested Internet users.

The operating company of the Google Remarketing services is the Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of Google Remarketing is the insertion of interest-relevant advertising. Google Remarketing allows us to display ads on the Google network or on other websites, which are based on individual needs and matched to the interests of Internet users.

Google Remarketing sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google enables a recognition of the visitor of our website if he calls up consecutive web pages, which are also a member of the Google advertising network. With each call-up to an Internet site on which the service has been integrated by Google Remarketing, the web browser of the data subject identifies automatically with Google. During the course of this technical procedure, Google receives personal information, such as the IP address or the surfing behaviour of the user, which Google uses, inter alia, for the insertion of interest relevant advertising.

The cookie is used to store personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to the interest-based advertising by Google. For this purpose, the data subject must call up the link to www.google.de/settings/ads and make the desired settings on each Internet browser used by the data subject.

Further information and the actual data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/.

17. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE+

On this website, the controller has integrated the Google+ button as a component. Google+ is a so-called social network. A social network is a social meeting place on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Google+ allows users of the social network to include the creation of private profiles, upload photos and network through friend requests.

The operating company of Google+ is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.

With each call-up to one of the individual pages of this website, which is operated by the controller and on which a Google+ button has been integrated, the Internet browser on the information technology system of the data subject automatically downloads a display of the corresponding Google+ button of Google through the respective Google+ button component. During the course of this technical procedure, Google is made aware of what specific sub-page of our website was visited by the data subject. More detailed information about Google+ is available under https://developers.google.com/+/.

If the data subject is logged in at the same time to Google+, Google recognizes with each call-up to our website by the data subject and for the entire duration of his or her stay on our Internet site, which specific sub-pages of our Internet page were visited by the data subject. This information is collected through the Google+ button and Google matches this with the respective Google+ account associated with the data subject.

If the data subject clicks on the Google+ button integrated on our website and thus gives a Google+ 1 recommendation, then Google assigns this information to the personal Google+ user account of the data subject and stores the personal data. Google stores the Google+ 1 recommendation of the data subject, making it publicly available in accordance with the terms and conditions accepted by the data subject in this regard. Subsequently, a Google+ 1 recommendation given by the data subject on this website together with other personal data, such as the Google+ account name used by the data subject and the stored photo, is stored and processed on other Google services, such as search-engine results of the Google search engine, the Google account of the data subject or in other places, e.g. on Internet pages, or in relation to advertisements. Google is also able to link the visit to this website with other personal data stored on Google. Google further records this personal information with the purpose of improving or optimizing the various Google services.

Through the Google+ button, Google receives information that the data subject visited our website, if the data subject at the time of the call-up to our website is logged in to Google+. This occurs regardless of whether the data subject clicks or doesn’t click on the Google+ button.

If the data subject does not wish to transmit personal data to Google, he or she may prevent such transmission by logging out of his Google+ account before calling up our website.

Further information and the data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/. More references from Google about the Google+ 1 button may be obtained under https://developers.google.com/+/web/buttons-policy.

18. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE-ADWORDS

On this website, the controller has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google’s search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.

The operating company of Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.

If a data subject reaches our website via a Google ad, a conversion cookie is filed on the information technology system of the data subject through Google. The definition of cookies is explained above. A conversion cookie loses its validity after 30 days and is not used to identify the data subject. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, e.g, the shopping cart from an online shop system, were called up on our website. Through the conversion cookie, both Google and the controller can understand whether a person who reached an AdWords ad on our website generated sales, that is, executed or canceled a sale of goods.

The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used in order to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.

The conversion cookie stores personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, at any time, prevent the setting of cookies by our website, as stated above, by means of a corresponding setting of the Internet browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on the information technology system of the data subject. In addition, a cookie set by Google AdWords may be deleted at any time via the Internet browser or other software programs.

The data subject has a possibility of objecting to the interest based advertisement of Google. Therefore, the data subject must access from each of the browsers in use the link www.google.de/settings/ads and set the desired settings.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/.

19. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF INSTAGRAM

On this website, the controller has integrated components of the service Instagram. Instagram is a service that may be qualified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks.

The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, UNITED STATES.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which an Instagram component (Insta button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding Instagram component of Instagram. During the course of this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in at the same time on Instagram, Instagram detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, then Instagram matches this information with the personal Instagram user account of the data subject and stores the personal data.

Instagram receives information via the Instagram component that the data subject has visited our website provided that the data subject is logged in at Instagram at the time of the call to our website. This occurs regardless of whether the person clicks on the Instagram button or not. If such a transmission of information to Instagram is not desirable for the data subject, then he or she can prevent this by logging off from their Instagram account before a call-up to our website is made.

Further information and the applicable data protection provisions of Instagram may be retrieved under https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.

20. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF LINKEDIN

The controller has integrated components of the LinkedIn Corporation on this website. LinkedIn is a web-based social network that enables users with existing business contacts to connect and to make new business contacts. Over 400 million registered people in more than 200 countries use LinkedIn. Thus, LinkedIn is currently the largest platform for business contacts and one of the most visited websites in the world.

The operating company of LinkedIn is LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, UNITED STATES. For privacy matters outside of the UNITED STATES LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a LinkedIn component (LinkedIn plug-in) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding LinkedIn component of LinkedIn. Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins. During the course of this technical procedure, LinkedIn gains knowledge of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in at the same time on LinkedIn, LinkedIn detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the LinkedIn component and associated with the respective LinkedIn account of the data subject. If the data subject clicks on one of the LinkedIn buttons integrated on our website, then LinkedIn assigns this information to the personal LinkedIn user account of the data subject and stores the personal data.

LinkedIn receives information via the LinkedIn component that the data subject has visited our website, provided that the data subject is logged in at LinkedIn at the time of the call-up to our website. This occurs regardless of whether the person clicks on the LinkedIn button or not. If such a transmission of information to LinkedIn is not desirable for the data subject, then he or she may prevent this by logging off from their LinkedIn account before a call-up to our website is made.

LinkedIn provides under https://www.linkedin.com/psettings/guest-controls the possibility to unsubscribe from e-mail messages, SMS messages and targeted ads, as well as the ability to manage ad settings. LinkedIn also uses affiliates such as Eire, Google Analytics, BlueKai, DoubleClick, Nielsen, Comscore, Eloqua, and Lotame. The setting of such cookies may be denied under https://www.linkedin.com/legal/cookie-policy. The applicable privacy policy for LinkedIn is available under https://www.linkedin.com/legal/privacy-policy. The LinkedIn Cookie Policy is available under https://www.linkedin.com/legal/cookie-policy.

21. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF TWITTER

On this website, the controller has integrated components of Twitter. Twitter is a multilingual, publicly-accessible microblogging service on which users may publish and spread so-called ‘tweets,’ e.g. short messages, which are limited to 280 characters. These short messages are available for everyone, including those who are not logged on to Twitter. The tweets are also displayed to so-called followers of the respective user. Followers are other Twitter users who follow a user’s tweets. Furthermore, Twitter allows you to address a wide audience via hashtags, links or retweets.

The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, UNITED STATES.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a Twitter component (Twitter button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Twitter component of Twitter. Further information about the Twitter buttons is available under https://about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by the data subject. The purpose of the integration of the Twitter component is a retransmission of the contents of this website to allow our users to introduce this web page to the digital world and increase our visitor numbers.

If the data subject is logged in at the same time on Twitter, Twitter detects with every call-up to our website by the data subject and for the entire duration of their stay on our Internet site which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Twitter component and associated with the respective Twitter account of the data subject. If the data subject clicks on one of the Twitter buttons integrated on our website, then Twitter assigns this information to the personal Twitter user account of the data subject and stores the personal data.

Twitter receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged in on Twitter at the time of the call-up to our website. This occurs regardless of whether the person clicks on the Twitter component or not. If such a transmission of information to Twitter is not desirable for the data subject, then he or she may prevent this by logging off from their Twitter account before a call-up to our website is made.

The applicable data protection provisions of Twitter may be accessed under https://twitter.com/privacy?lang=en.

22. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF YOUTUBE

On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under https://www.youtube.com/yt/about/en/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our Internet site was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.

YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, the delivery may be prevented if the data subject logs off from their own YouTube account before a call-up to our website is made.

YouTube’s data protection provisions, available at https://www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.

23. PAYMENT METHOD: DATA PROTECTION PROVISIONS ABOUT THE USE OF PAYPAL AS A PAYMENT PROCESSOR

On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the data subject chooses “PayPal” as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.

The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.

The data subject has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

24. LEGAL BASIS FOR THE PROCESSING

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, th

A device that disconnect one front axle shaft from the differential via a splined, sliding collar. This system only works with open differentials and it still allows the differential side and spider gears in the differential to rotate.

This is commonly used term for a limited slip.

The deformation of a part caused by stress.

A metal property that describes the amount of energy the material can absorb before failing in some way.

 

The "GL-5" designation identifies how much Sulphur-based friction modifier is present in the oil. This chemical modifier helps the oil function under extreme pressure… like in an LSD. Note: Because of its Sulfur content GL-5 oil is meant to be used on hypoid gears in differentials only; it is too corrosive to be used in transmissions, which require a milder GL-4 formulation.

All returns caused by customer error and some returns caused by customer refusal of our shipment will be charged a Restocking Fee per the schedule defined herein.

Customer Error is defined as a return for any reason that does not involve an error by RANDYS Worldwide Automotive, Inc. or our supplier(s).

Customer Refusal returns that are subject to a Restocking Fee are those where the customer refuses delivery of our shipment due to an error on the part of the customer (e.g., no longer needs part, ordered incorrect part number, etc.). Customer Refusal returns due to other reasons (e.g., part received different than part ordered, part damaged during shipment, etc.) are not subject to a Restocking Fee.

Returns caused by an error by RRP or our suppliers are not subject to a Restocking Fee.

Restocking Fee Schedule

Calendar Days
From Customer Receipt of Product
To RRP Receipt of Returned Product
Restocking Fee
As a Percent of Invoice Price
Excluding Freight & Tax
1 – 30 15%
31 – 90 20%
91 – 120 25%
121+ Per Director of Sales Instructions

No returns allowed after 120 days.

Any returns outside of the 120 days MUST have the approval of the Director of Sales. If it is decided to grant an RGA, the return could be subject to a 50% restock fee.

AKA Final Drive Ratio. The maximum multiplied lowest gear ratio, to include first gear, transfer case low range, and axle ratio. If there is another gearing device that ratio is also added.

The lowest temperature at which a specific gear oil will pour.

 

The forces acting on a part that will cause strain. The ability of a material to resist stress is expressed as “yield” or “tensile strength”.

 

First, this product is for clutch-type differentials only, not gear-driven limited slips like our Spartan Helical LSD. Friction modifiers are all about chatter. They guard against abnormal clutch engagement and/or disengagement (source of the chatter), ensuring the proper friction characteristics between clutch discs are maintained.

RANDYS Worldwide Automotive, Inc. accepts all major credit cards, PayPal, and wire transfers.

We protect you by only shipping to the address on your credit card statements.

Any government taxes or duties must be paid when the parts are delivered and may not be included in the quote or invoice.

Ring & Pinion Service Inc. reserves the right to edit, update and/or modify this policy at its own discretion without notice.

This is a hardened shaft which installs into the case and keeps the spiders securely in place. In semi-float applications, it also prevents the axles from sliding inward into the carrier case.

Yes. Yukon Friction Modifier Additive is our own proprietary formula designed specifically for the composite clutches in Yukon LSDs. If you run a Dura Grip, do not use parts store grade modifiers because they are formulated for OEM paper-style clutches. They are watered-down formulas, containing one-fifth the abrasive chemicals.

Most products sold by RANDYS Worldwide Automotive, Inc. are warrantied by their original manufacturer. Warranties vary between manufacturers. For warranty information on a specific product, please contact the manufacturer directly.

For specific information regarding Yukon Gear and USA Standard Gear warranties please visit the pages below.
Yukon Gear Warranty
USA Standard Warranty

For products assembled by us, RWA warrants the original retail purchaser that these products will be free from defects in material and workmanship for one (1) year for parts and ninety (90) days for labor following the date of sale. RWA makes no other warranty of any kind, express or implied. All other warranties, including but not limited to an implied warranty of merchantability or fitness for a particular purpose, are excluded. This warranty is offered provided that the RWA product has been installed and maintained in accordance with RWA instructions, and that it has not been subject to modification, accident, abnormal use (including off-road or competition use, or the use of tires greater than the maximum size approved by RWA), or misuse.

Upon notification of a warranty claim, RWA shall investigate the claim of defect, and, in the event of a verified defect, shall, at their sole choice, either repair the defective product or replace it.

This warranty does not cover, and RWA shall not be liable for, incidental or consequential damages, including loss of time, road service charges, labor charges, inconvenience, loss of vehicle use, loss of revenues, or loss or damage to personal property (including loss or damage to vehicle parts due to the failure of the RWA product). In addition, this warranty does not cover, and RWA shall not be liable for, any undertaking, representation, or agreements made by dealers or other third parties selling RWA products, except where such agreements are within the provisions of this warranty statement. Also, this warranty does not cover damage to the product caused by or facilitated by failure of a non-RWA component.

This agreement offers you specific legal rights. You may also have other rights which vary from state to state.

International Warranty Overview (PDF)

This is a commonly used term for the ring gear.

For a normal, daily driven, vehicles we advise that you change the differential oil every 50,000 miles. For vehicles that are hard worked, such as trucks that do a lot of heavy towing, we advise that you change the differential oil every 15,000 miles.

SHIPPING POLICIES

  • Same Day Shipping requires an order to be submitted before Shipping Cut Off Times (listed below), including Next Day Air and expedited order requests.
  • Orders placed on weekends or National Holidays will be shipped the following business day.
  • To save you money on shipping, parts will be shipped to you from the closest warehouse location with quantity in stock. (If quantities are unavailable in your closest warehouse, parts will ship from the next closest warehouse at the appropriate shipping rates).
  • FOB Shipping Point

SHIPPING CUT OFF TIMES

 

Washington

  • UPS (all services) 4:00PM PST
  • FedEx (Express) 2:00PM PST
  • FedEx (Ground) 4:00PM PST
  • OnTrac 1:00PM PST

 

California

  • UPS (all services) 4:00PM PST
  • OnTrac 4:00PM PST

 

Tennessee

  • UPS (all services) 2:30PM CST
  • FedEx (Express) 12:30PM CST
  • FedEx (Ground) 2:30PM CST

 

Kentucky

  • UPS (all services) 2:30PM EST
  • FedEx (Express) 12:30PM EST
  • FedEx (Ground) 2:30PM EST

 

Zumbrota, MN

  • USPS (all services) 1:30PM CST
  • FedEx (Ground) 3:00PM CST
  • UPS (Ground) 4:00PM CST
  • Speedee 4:00pm CST

 

Texas

  • UPS (all services) 2:00PM CST
  • FedEx (Express) 12:30PM CST
  • FedEx (Ground) 2:00PM CST

*RANDYS Worldwide Automotive has a long-standing relationship with UPS and can handle any international freight order (US address only for online purchases). Quoted online shipping costs are based on published UPS shipping rates and available inventory at closest warehouse.

SHIPPING FEES

  • RANDYS Worldwide Automotive uses published rates on all shipping.
  • Orders that are eligible for Free Shipping are still subject to handling fees (see below).

TAXES

  • We are required to charge tax on all orders into WA, TN, CA, & KY. The taxes are automatically added and charged accordingly to state requirements.

HANDLING FEES

  • An $8.50 shipping and handling fee may apply for certain but not all shipping or freight types.

RANDYS Worldwide reserves the right to update, modify, change, or alter our shipping policy at our sole discretion with or without notice.

This is a collapsible spacer which installs on the pinion and preloads the pinion bearings. Crush sleeves are not reusable and must be replaced if the pinion nut is loosened or removed.

Yes. There is an order to the madness. There is a prerequisite method involved where have one parameter dialed in leads to the next step.

1. Pinion Depth

2. Pinion-Bearing Preload

3. Backlash

4. Carrier-Bearing Preload

You may return most new, uninstalled items sold and shipped by RANDYS Worldwide Automotive, Inc. within 30 days of receiving Return Goods Authorization (RGA). Prior to returning any items, please fill out and submit our RGA Form to be issued a Call Tag or Returned Goods Authorization (RGA). Items returned without a prior Call Tag or Returned Goods Authorization may be refused by RRP. Some items sold by RRP are not eligible for return.

To obtain return authorization for items purchased from RANDYS Worldwide Automotive, please fill out and submit our RGA Form online or print and fax it to our Customer Service fax line at 425-355-4164. If you cannot remember who assisted you, call Customer Support for assistance at 1-800-347-1188 extension 5529.

To obtain return authorization for items purchased using our website, please call our Web Orders Sales Representative at 1-800-347-1188 extension 5529.

Many new, uninstalled items returned to us will be subject to a Restocking Fee, depending upon the reason for the return. Restocking fees are imposed for returns which are not caused by RRP or shipper (e.g., you changed your mind or you ordered the wrong part). Restocking fees are not imposed for returns caused by RRP or our shipper (e.g., we shipped you a different part than what you ordered or your order was damaged during shipping). Restocking fees can be 15% or more, depending on the elapsed time between shipment and return. Items returned after 120 days from purchase date will not be accepted.

Return of products for warranty must be pre-approved by our Customer Service department. Approval for return is evident by issuance of a Call Tag or Returned Goods Authorization.

For all returns (excluding warranties), items shall be returned in their original packaging.

You may not cancel any order after the order has shipped. In addition, special orders for items not normally stocked by RRP cannot be canceled once submitted. To cancel an order for a stocked item that has not yet shipped, please contact our Customer Service department at 1-800-347-1188 extension 5774 to determine if order cancellation can be processed. Cancelled orders may be subject to a processing fee.

Any applicable refunds for cancelled or returned items will be processed as quickly as possible. However, actual refund timing and amounts will vary depending upon the specific situation. For returned items, the refund will depend upon the condition of the returned product when it is received by RRP; in some cases, a restocking fee and/or processing fee will be applied against any refund as well. Refunds for Warranty returns will be dependent upon the approval by the product manufacturer of all warranty claims, as well as the payment arrangement to RANDYS Worldwide Automotive for such approved claims.

 

This is the opposite of heat treating and it’s done to a part that is generally finished, such as a complete axle shaft. The part is cooled by normal refrigeration to about 100 degrees below zero, Fahrenheit, then further cooled by nitrogen gas to about 300 degrees below zero. The timing and length of the treatment is precisely controlled according to the material and the end result desired and, after cooling, the part is heated to over 300 degrees then allowed to cool naturally in the air. The advantages are that it relieves internal stress in parts and tightens the grain structure. The treated part is much more fatigue resistant, though only very slightly stronger. Dimensional changes are usually miniscule or non-existent.

 

No. Many people think that shim kits are simply an assortment of shims of different thicknesses. The reality is that shim kits take a lot of time, research and quality control to get right. Many of our shim kits are designed by our in-house engineering and design team, ensuring you’re getting the highest quality components available. We review all shim thicknesses and quantities to determine what is best for each application, verify that the correct steel is being used, and verify that the heat-treating process has been done properly. The end result is a kit that is not only complete, but won’t compress or warp after installation. We stock more than 50 shim kits for a variety of applications, including our line of “Super Shims.” Super Shims are an interlocking carrier shim system that allows you to drive each side in as one complete unit. Standard carrier shim kits are difficult to install and easy to damage. We carry Super Shim kits for more than 15 applications.

Start by making wide, sweeping changes and whittle the adjustment down by making smaller and smaller changes. In this context consider 0.005” to 0.015” as a ‘large’ adjustment and 0.002” to 0.004” as a ‘small’ change.

For more indepth information check out our 12 Tips For Differential Assembly And Setup blog article.

On a crush sleeve design differential it usually takes between 300 and 400 ft-lbs of torque to crush the crush sleeve. Over the years we have used huge breaker bars and/or very strong air operated impact wrenches to crush the crush sleeve.

For more indepth information check out our 12 Tips For Differential Assembly And Setup blog article.

A solid spacer replaces the crush sleeve in a differential. It is a solid piece of machined steel which is slightly shorter than a crush sleeve and comes with a variety of shims. The shims are stacked with the solid spacer to achieve different levels of preload on a pinion, the same way as a crush sleeve. The advantage of using a solid spacer and shim set up is that you don’t need to worry about over-tightening the pinion nut, as you do with a crush sleeve. Also, once the preload is set, you never need to worry about adjusting it or replacing anything, like if you have to replace a yoke. When setting preload, you add shims to decrease the amount of preload on the pinion bearings, and remove shims to increase the amount of preload on the bearings.

Lockers produce 100% lock-up where all the power is directed to both tires all the time when the unit is engaged. Lockers are tougher. Limited slips direct torque to both tires and when slippage occurs the unit directs torque to the tire with the best traction. LSDs do not generate 100% lock-up. Limited-slip diffs do not require activation from the driver. Their engagement is mechanical, a reaction to driving conditions, namely load and wheel slippage.

Learn more about the features and benefits of different Yukon and USA Standard Gear traction devices by checking out our “Which Traction Device is Right for You?” video.

Which Traction Device is Right for You?

Size, as it relates to strength and ease of installation. The smaller Spartan Locker, also known as a lunchbox locker or an insert-type unit, is easier to install because it replaces the spider gears. Since the Spartan Locker is installed in the carrier it relies on said carrier for strength. The Grizzly Locker, sometimes called a mechanical locker or automatic locker, is bigger and significantly stronger. It replaces the entire carrier assembly and has more clamping force, forged internals, and a forged 8620 low-nickel alloy steel case that is much more robust than the OE carrier it replaces.

Gain more insight into lockers by checking out our “Installing a Spartan Locker,” “Unboxing a Spartan Locker,” and “Yukon Grizzly Locker” videos.

Installing a Spartan Locker

Unboxing a Spartan Locker

Yukon Grizzly Locker

An advantage of an air locker like our Yukon Zip Locker is immediate engagement. A con is the need to purchase and plumb an air system in order to engage the locker. Other types of lockers take a moment to engage, half a tire rotation or so, which doesn’t sound like much until your rig is teetering between upright and rollover.

To better understand air lockers, check out our “How to install a Yukon Zip Locker” video.

How to install a Yukon Zip Locker

Yes. It is not uncommon to gain up to a third of a rotation of “slop” in your driveline after a locker has been installed. This is perfectly normal, and is all part of how the locker operates.

The pattern refers to how the ring gear and pinion gears mesh. There is a process used when reassembling a differential that optimizes ring gear and pinion tooth contact. The procedure involves changing the pinion position via shims in the carrier and repositioning the carrier. Dialing in the tolerance between the gears will ensure a smooth-running, long-lasting differential.

For more info on reading gear tooth patterns, check out this video from our Resource Center.

Reading Gear Teeth

It’s all about math… and counting teeth. Simply count the teeth on the ring gear and divide that number by the number of teeth on the pinion gear. Be aware that you may have to round off the number. (45 divided by 12 = 3.75… rounded to 3.73). The ratio itself refers to how many times the pinion gear rotates to turn the ring gear one full rotation.

Gearheads have their own vernacular so knowing the lingo will help you communicate with your mechanic. We’re talking about gear ratio. Tall gears produce a lower numeric ratio i.e. 3.08, 3.73 (or lower), while short gears or deep gears refer to higher numeric ratios i.e. 4.88, 5.29 (or higher).

Numerically higher gear ratios produce more torque, are quicker off the line, and deliver a lower top speed. Conversely, lower numeric gear ratios produce less torque, are slower at launch, and deliver a higher top speed. For more on how to pick the right ratio, check out this video.

Variables to consider include tire size (especially if it’s changing), transmission ratio, rpm at cruising speed, the stock gear ratio, and the intended usage of the vehicle. The tradeoff here is off-the-line acceleration versus freeway-speed performance.

Re-gearing serves two purposes. It can re-gain lost drivability in daily driven vehicles that have bigger tires installed or custom tailor performance for a dedicated off-roader that doesn’t put as much emphasis on daily driving.

If you’re adding big tires, technically you’re already re-gearing your ride because the increase in tire circumference changes the final drive ratio. Think about it this way… if you’re running a 3.73 gear, the pinion gear rotates 3.73 times to turn the ring gear one full rotation. On the road a bigger tire will take more rotations to get up to speed (slower) but require a lower engine rpm to maintain a highway speed. In some cases, bigger tires can create profoundly adverse driving characteristics and a reduction in fuel efficiency.

To figure out what your rig is doing and how to pick the right ratio you need to know your gear ratio and tire height in stock trim. These factors can be used to determine your engine rpm at a given vehicle speed. Our homepage has easy-to-use calculators that compute gear ratio and tire height. Then you take those numbers and feed them into our RPM calculator.

Use your stock set-up as a baseline to see what your stock vehicle speed to engine speed relationship is. If your rig is a daily driver you’ll want to gauge performance at freeway speeds. If you’re dialing in a dedicated off-roader, freeway speed performance will be less critical so you may want to evaluate slower vehicle speeds. Once your baseline is established, enter your new tire diameter and adjust the gear ratio to best match the stock numbers for daily drivers or the desired performance of a dedicated off-roader.

Check out our calculators here.

The term “thick gears” refers to a ring gear that is thicker than stock to maintain proper meshing in a carrier that is being upgraded with a numerically higher gear ratio. When increasing gear ratio, a smaller diameter pinion gear is employed and the thicker ring gear makes up the difference by moving the gear teeth ‘higher’ so the two gears mesh properly.

Get more info on Yukon ring and pinion gears by watching our “Unboxing Yukon Ring and Pinions” video.

Unboxing Yukon Ring and Pinions

We do all the thinking. Each kit contains all the parts needed to complete the job from start to finish so you know you’re getting all the right stuff the first time. The kits include a ring and pinion and all the bearings, seals, and small parts in one simple part number. Some kits are configured to address one axle, some cover both, and some include a Dura Grip limited-slip differential. A Yukon Pro Kit features a premium Yukon Gear & Axle gear set and uprated hardware to meet the demands of wheeling, off-road racing, track racing, street driving, and performance diesel. USA Quick Kits are affordable, general repair options when stock performance and reliability are the prime concerns.

Pinion bearing preload is related to the amount of force the pinion nut exerts on the pinion and its bearings. Axle builders generally measure the pinion’s preload by rotating the pinion gear by its nut with a pound/inch-graduated torque wrench. Crush sleeves or shims are generally used to set pinion preload. The proper torque ratings for new bearings can be found in the front of the installation manual on the Set Up Specifications page or by way of the chart below. Note: Measurements are for the use of new (not used) bearings.

 

It is the measurement from the base of the housing to the gear teeth. This mounting surface within the housing changes to accommodate the smaller pinion gears that are used when swapping to numerically higher gear ratios. A taller deck height maintains proper contact between the ring and pinion gear teeth by moving the ring gear farther ‘up’ in the housing.

Yes. The carrier bearing caps are bored at the factory and are side specific. Mixing up the carrier bearing caps can be a major mistake in rebuilding a differential, especially if it is a design which uses side adjusters. A good practice is to take a punch and mark one of the carrier bearing caps along with the side of the housing it belongs to in order to prevent mistakes during reassembly.

It is nearly impossible to measure the preload on a carrier because it is in contact with the pinion at the time of assembly and therefore is receiving resistance from it as well. A carrier should have to be loaded in with some resistance, such as a few hits from a dead blow hammer. It should not simply load in by hand, and it should not take a huge amount of force to put into place.

All new gear sets require a break-in period to prevent damage from overheating. After driving the first 15 or 20 miles it is best to let the differential cool before proceeding. We recommend at least 500 miles before towing. We also recommend towing for very short distances (less than 15 miles) and letting the differential cool before continuing during the first 45 towing miles. This may seem unnecessary but we have seen many differentials damaged from being loaded before the gear set was broken in.
Changing the gear oil after the first 500 miles is also recommend. This will remove any metal particles or phosphorus coating that has come from the new gear set.

Get more info in these blog articles Proper Break In Process – Keeping Gears Cool During Break-In –  12 Tech Tips For Proper Differential Assembly & Setup

 

No. Gear sets are lapped at the factory and are a matched set. Attempting to run two different gears together will result in gear noise and eventual failure.

No. Once the crush sleeve’s tension between the bearings is released it cannot hold the proper tension again. This is also true if a crush sleeve is over-crushed during installation. It must be discarded and replaced with a new one.

When testing your pattern on a used gear, it is often difficult or impossible to get a good pattern on the drive side of the gear. The reason for this is that through use the drive sides of the gears wear and won’t show you the pattern clearly. The solution is to check the pattern based on the coast side of the gear. In standard rotation front differentials, you will still want to check the drive side of the gear since that is the side which gets the least amount of wear in those applications.

Do NOT use bearing grease on your carrier bearings or pinion bearings when setting up your differential. This could cause premature failure from the oil not having the ability to lurbicate the bearings properly. Use clean gear oil only to pre-lubricate your bearings during the install.

Set-up bearings are bearings which have had their inner diameters machined so they slide on and off a pinion shaft or carrier journal. The advantage to using set-up bearings is that you can quickly install or remove them with different amounts of shims to check both pinion depth and backlash without having to worry about the nice, new bearings you just purchased. Once the correct amount of shim(s) have been found, you simply remove the set-up bearing(s) and install the new bearings with the correct shim.

Spider gears are also known as satellite gears, they rotate around the side gears in the differential carrier. Side gears may also be referred to as axle gears or planetary gears. The spider gears are the ones with the cross-pin shaft going through them. This array of spider and side gears take the rotational energy from the driveshaft and help redirect it outwards to the axles and on to the wheels. They also play a key role in allowing the wheels to rotate at different speeds when the vehicle is turning.

For a more in-depth look, view this installation video from our Resource Center.

Spider Gears Video

A clunking sound that only occurs while turning is a result of broken or damaged spider gears. Spider gears do not move at all while traveling in a straight line so they’ll only squeal when turning. If this is the case then the spider gears will need to be replaced and possibly the carrier as well. Be sure to inspect the ring and pinion to confirm  floating debris did not damage it as well.

When a differential is traveling in a straight line, the spider gears remain motionless in the carrier. It is not until one tire turns faster or slower than the other that the spider gears rotate on the cross pin shaft. This most commonly happens when turning a corner. However, other situations cause the spider gears to spin much more rapidly, such as getting stuck in the mud or snow. When this happens, the spider gears can rotate on the cross pin shaft so quickly that it slings all the differential oil away from it, giving way to metal-on-metal wear. This causes the cross pin shaft and the gear to get so hot that they melt each other, sometimes to the point where they weld themselves together. Damage such as this can not only destroy the spider gear set, but compromise the carrier and ring and pinion set.

Whirring noise only while decelerating at any or all speeds is most likely caused by bad pinion bearings or loose pinion bearing preload, and almost never by bad ring and pinion gears.

A howl or whine during acceleration over a small or large speed range is usually caused by worn ring and pinion gears or improper gear set up.

Rumbling or whirring at speeds over about 20 mph can be caused by worn carrier bearings. The noise may change while turning.

Regular clunking every few feet may indicate broken ring or pinion gears.

Banging or clunking only on corners can be caused by broken spider gears, lack of sufficient positraction lubrication, or worn positraction clutches.

Rumble while turning may indicate bad wheel bearings.

A steady vibration that increases with the vehicle’s speed can be caused by worn u-joints or an out of balance driveshaft.

Clunking only when starting to move or getting on and off the gas might be loose yokes, bad u-joints or worn transfer case or transmission parts.

Performance driveshafts, like those from Yukon Gear & Axle are engineered for extreme conditions. They use premium materials at every juncture, double cardan joints, high-strength steel, and superior manufacturing techniques to handle the increased articulation to accommodate lifts, reduce vibration, and improve durability on the trail, the track, or the open road.

See what makes Yukon driveshafts special by watching our “Yukon Performance Driveshafts | Engineered for Ultimate Performance” video.

Yukon Performance Driveshafts | Engineered for Ultimate Performance

Replacement driveshafts are direct-fit units built to or beyond OE specifications. Quality replacement driveshafts also address OE issues like under-sized u-joints that are often the cause of wear and/or imbalance. Upgraded aftermarket replacements, like those from USA Standard Gear, have gone through in-depth testing and have eliminated any vulnerable parts to produce a driveshaft that will last as long as you own your vehicle.

Learn more about USA Standard Gear replacement driveshafts by checking out our “Installing a USA Standard Gear Driveshaft” video.

Installing a USA Standard Driveshaft

Depends on the axle type. Semi-float and C-clip-equipped axle shafts are measured from the end of the shaft to the outer edge of the mounting flange. Axles with yokes (front axle shafts) are measured from the center of the u-joint bore to the end of the splines. Full-float designs are measured from the spline ends to the front surface of the mounting flange.

Click here for a detailed schematic of how to properly measure axles.

These kits are for shops and builders who have shims on-hand and are looking to save money over a Master Overhaul Kit. They include carrier bearings and races, pinion bearings and races, a pinion seal, marking compound, and a brush.

A semi-float axle rides on an outer bearing, thus supporting the weight of the vehicle. In semi-float applications the wheel is bolted directly to the axle. A full-float axle is a housing type in which the axle does not carry the load of the vehicle and does not have the wheel bolt directly to it. Full-float axles bolt to a spindle, which ultimately drives the wheels. They can also be removed with the wheel still on the vehicle.

Get some great insider information from our “How to Identify Your Differential & Axle Type | Differential Tech Tips” video.

How to Identify Your Differential & Axle Type | Differential Tech Tips

 

 

Yukon Gear & Axle Spin Free Kits replace the failure prone and expensive factory unit bearings with tapered bearings and races. The result is not only a design which is easier and more economical to service, but one that offers significant increases in fuel efficiency because there are fewer rotating parts in the drivetrain for the engine to turn. Less work equals better fuel economy.

Check out our “Yukon Spin Free Kit Installation Walkthrough” video to learn more about these highly effective kits.

Yukon Spin Free Kit Installation Walkthrough

A cold roll formed axle shaft is subjected to a great deal of pressure via cam-like tooling dies in the mill machine that imprint the shaft with splines. The intense pressure re-arranges the grain structure of the metal which ensures consistent hardness throughout the spline teeth and shaft unlike a cut-spline technique where material is removed from the shaft to create the splines. Yukon seals the deal with its induction hardening process where the axle is heated with an induction coil to around 1,600-degrees Fahrenheit then quenched, ensuring the proper heat penetration is achieved. Again, grain alignment within the metal and enhanced strength is the big benefit. Ultimately, the attention to detail that Yukon brings to the table results in an axle that is primed to absorb tons of trail abuse and provide years of dependable service.

The goal is to alter the properties of the metal on a molecular level, producing a tighter grain structure that changes the hardness, strength, toughness, ductility, and elasticity of the material in a beneficial way.

Induction hardening is the method Yukon uses on its entire line of performance axles. The process starts with an axle shaft that has likely been fully machined with splines etc. The shaft is heated with an induction coil to a predetermined temperature usually between 1,550- and 1,600-degrees Fahrenheit then quenched. Quenching is basically dousing the part with water or dropping it in an oil bath to quickly cool it. Yukon’s quality assurance staff will test axles from random production batches to ensure they receive proper heat treating and measure up dimensionally to engineering blueprints.

In order to ensure long life, all moving parts of the driveshaft should be regularly lubricated. This includes the slip yoke and stub shaft assemblies, universal joints and the centering kits in the CV heads.

Universal Joints: Using a grease gun, pump grease into the universal joint until fresh grease can be seen coming out of all four seals. If all four seals do not purge fresh grease, move the driveline to free up the bearings caps and try again until successful.

Slip Yoke & Stub Shaft Assemblies: Coat both the slip yoke and stub shaft thoroughly prior to assembly, and then fully collapse the driveline. Apply grease via the grease fitting until grease begins to come out of the welch plug vent hole. After grease appears in the vent hole, cover it and continue to grease until it begins to show grease in the seal. During re-lubrication it may not be possible to fully collapse the driveshaft. Use the same greasing guidelines as used during initial assembly but be careful not to overfill the driveshaft. Overfilling the driveshaft with grease may cause the welch plug to pop out during use.

Centering Kits: Using a needle nose grease gun, pump grease into the flush mount zerk fitting on the centering kits until fresh grease appears at the ball seal or purge hole. Failure to maintain grease in centering kits can cause failure very rapidly. Worn centering kits will squeak, indicating that greasing is necessary immediately.

How often a driveshaft should be lubricated is determined by how the vehicle is used. We recommend the following lubrication guidelines:


Vehicle Usage     Lubrication Schedule    Approximate Mileage
City                      Bi-monthly                          6,500
Highway               Monthly                             12,000
Off Highway      Every 3 months                     6,500
Off Road               Monthly                             2,500

Normally the flow of power goes from the transmission to the rear wheels through the driveshaft. However, when you shift into 4WD that power has to be split between the front  and rear wheels. The transfer case makes this split happen. When you shift into 4WD, gears are engaged to power a chain drive that runs from a gear driving the rear driveshaft to power another set of gears behind the front driveshaft. Once engaged, this driveshaft delivers power to the front differential and out to the front wheels.

The ID tag location varies by manufacturer.

New Venture – Round tag on the back of the unit.

Borg Warner – Tin tag located on the case half bolts.

Magna – Sticker that can be found in a few different locations on unit.

Transfer cases use a combination of Drive, Housing, and Shift Types.

Drive types:

Gear driven transfer cases use a set of gears to send power to the front and rear axle. While gear driven transfer cases are more durable, they are also louder and less practical for smaller vehicles because of their weight.

Chain driven transfer cases use a chain in place of a gear set. Though most chain driven cases only drive one axle, there are case systems designed to drive both axles with a chain. Chains are lighter and quieter, but weaker than gear sets.

Housing types:

Married transfer case housings are bolted to the transmission, often between the output shaft and the main driveshaft. Some married transfer cases share their housing with the transmission.

Independent housings are installed separately from the transmission casing and are connected to the transmission output shaft with another driveshaft.

Shift types:

Manual Shift On-the-Fly (MSOF) transfer cases are controlled with a lever on the driver’s side floor of most vehicles. These transfer cases have two automatic sealed front axle hubs or two manual front axle hub selectors. High 4WD settings can be engaged at low speeds, but low 4WD settings must be engaged when the vehicle is stationary and the transmission is in neutral.

Electronic Shift On-the-Fly (ESOF) transfer cases have a dash-mounted selector, usually a switch or set of buttons. These cases have sealed automatic locking front axle hubs and a transfer case motor. High and low 4WD is engaged in the same ways as a MSOF transfer case.

First, let’s consider a rebuilt transmission. In most cases, a vehicle experiencing transmission problems is brought to an automotive repair shop. There, the transmission is removed and worked on by a mechanic who completely disassembles the transmission all the way down to its component nuts and bolts.

The mechanic inspects and cleans each and every transmission component and determines which parts are in working order, excessively worn, or just plain damaged beyond repair. Parts deemed worn or damaged are replaced with new or “used” components, and the unit is then reassembled. Once completed, the transmission is reinstalled and the vehicle is ready to hit the road. In this scenario, the transmission has been “rebuilt” – repairs have been made, bad parts have been replaced, but the unit has received few, if any, upgraded components.

A remanufactured transmission is basically the same as a rebuilt transmission, but the work has been performed by a dedicated transmission repair facility or shipped to the original transmission manufacturing facility. By opting for a transmission remanufacture, the customer is assured the transmission is being repaired by absolute experts on that particular transmission and has been remanufactured to incorporate all design and component upgrades that weren’t available when it was originally manufactured. This example also applies to transfer cases and differentials.

For vehicles made after 1995 it’s recommended to look in your owner’s manual for part number and description. If using non-OE oil, make sure the fluid you use states that it is a direct replacement for the OE part number. If the fluid meets or exceeds OE specs but does not cross to the OE number, do not use IT  and look for one that does.

High stress driving will repeatedly increase the temperature of your transmission, eventually breaking down the stability of the gear oil in your car. If you regularly tow, drive in low traction conditions, or drive in mountainous regions, you will likely need to change your gear oil every 30,000 miles, or potentially even less.

In normal driving conditions, most cars can travel up to 80,000 miles before needing a gear oil change. However, this number is a maximum, and most manufacturers recommend changing your gear oil between 50,000 and 60,000 miles.

Other conditions that require a gear oil change can develop under unusual circumstances. For example, if your transfer case, differential component, or transmission has experienced submersion in water or another foreign fluid, your gear oil should be replaced. Contaminated oil can seriously damage your gearbox, transfer case, or differentials with inadequate lubrication.

You should also replace your gear oil if your transfer case or differentials recently had a leak repaired. A leak could signal contamination or low levels of gear oil. Most mechanics will replace your gear oil after repairing a leaky component, but this is sometimes forgotten during home repairs.

Lastly, if you or your mechanic finds dirty gear oil during a checkup, it should always be replaced. Old or dirty oil leads to destabilized viscosity and poor lubrication, which will prematurely damage your gearbox, transfer case, and/or differentials.

We predominantly use five metal types; 4320, 4340, 8620, 9310, and 1541H.

4300-series is a nickel-chromium-molybdenum alloy, i.e. chromoly, that’s low in carbon content. 4320 is used for the internals in our line of Yukon Dura Grip LSDs. We use 4340 in the manufacturing of forged gears, pinion gears, high-performance axles, Super Joints, and more. 8620 is a low-nickel alloy steel generally used in the manufacture of forged camshafts, crankshafts, and fasteners. We use it in gears and cases. 9310 is an alloy steel with more nickel and chromium than 8620. 9310 can better endure high shock loads without failing and we use it in Spartan Lockers. 1541H is a high-grade carbon steel used in our replacement axles and u-joints, and similar products. A caveat here, heat-treating plays a definitive role in a given alloy’s hardness and other properties that impact their performance in automotive drivetrain applications. We use advanced heat-treating techniques to fine tune our alloys to their intended usage.

Tensile Strength refers to the amount a material can be pulled/stretched before it fails (breaks). Torsional Strength: The amount a material can be twisted before it fails (ruptures). Both can be pertinent in the evaluation of materials used in drivetrain parts.

DOM, which stands for Drawn Over Mandrel, is a tube milling technique where coils of steel are formed into strips of a predetermined width. The strip is electric resistance welded and cold drawn into tubing, often called a hollow. The DOM process consists of pulling the tube/hollow through a die, inserting a carbide mandrel inside the tube, running it through the die again. The mandrel draw is repeated until the tube attains its final/desired specs. The pressure of the cold-drawing produces tubing with superior tensile strength, uniform wall thickness, highly precise inner and outer diameter tolerances, and the highest possible weld strength. This production technique is popular in the manufacture of axle tubes, driveshafts, roll cages, shock absorber bodies, and other automotive and inustrial applications.

Nodular cast iron, like we use in the manufacture of Yukon Hardcore Diff Covers, features graphite particles that present as spherical nodules. These nodules give this type of cast iron more strength and flexibility because they interrupt the matrix less than regular gray cast iron, whose graphite particles take the shape of flakes within the grain of the metal’s microstructure. Learn more about Yukon Hardcore Diff Covers here.

Stretching. A tow strap is designed not to stretch, which makes towing a vehicle at a constant speed easier. A recovery strap is designed to stretch so the rescue vehicle can get a little momentum before the strap goes taut and pulls the stuck vehicle free.

Yukon offers warranties against manufacturing defects for terms from one to 10 years, with some products carrying limited lifetime coverage. Further, the warranty on selected Yukon parts can be upgraded to a no-questions-asked lifetime warranty with our Yukon Extended Service (YES) plan. For a full rundown of Yukon warranty information click here.

USA Standard Gear offers a generous warranty program. Get more details and check out our Warranty By Product chart by clicking here.

Yukon Marking Compound and Application Brush, 10 Pack

Yukon Marking Compound and Application Brush, 25 Pack

Yukon ring & pinion set for Nissan H233B front, 5.13 ratio

Yukon ring & pinion set for Nissan H233B front, 4.63 ratio

Yukon Ring & Pinion Gear Set for Nissan H233B Front in 5.89 Ratio

Yukon Lug Nut 7/16"-20, 3/4" Hex, 60 Degree Seat, Open End

Yukon C-Clip Eliminator Kit with 1563 Bearing, for GM Only

Yukon 31 spline, bolt-in axle blank w/ 1.564" bearing journal, 33.92" long

Yukon Extended Service (YES) Plan Warranty for Yukon Rear Axle Housings

Yukon Recovery Gear Bag hard-bottom design with 10 pockets

Yukon 1310 Flange Conversion Yoke for Toyota Landcruiser

Dana 50/60 Spindle Nut kit replacement

Yukon Rubber Stub Axle Spindle Seal for Dana 30 & Dana 44 Differentials

Compatible Differentials